Let’s talk about your stay in the Loire Valley
Phone
contact@loirevalleyexperience.fr
We guarantee a reply within 24 hours
Our address
10 Impasse de l'Orée de la Forêt, 41120 Cellettes, France
🚗 Free parkingOpening hours
- Monday – Friday8.00 am – 6.00 pm
- Saturday8.00 am – 12.00 pm
- SundayClosed
Frequently Asked Questions
How long will it take to receive a reply?
We are committed to responding to all enquiries within 24 working hours. For urgent enquiries (less than 7 days before departure), we recommend that you call us directly on XX XX XX XX XX.
How can I change or cancel my booking?
For any changes or cancellations, please contact us by email at support@loirevalleyexperience.fr, quoting your booking reference. Cancellation terms vary depending on the experience booked and are set out in our terms and conditions.
What happens in the event of bad weather?
Most of our experiences go ahead whatever the weather, with adjustments made where necessary. In the event of extreme weather conditions, we will offer you an alternative (either postponing the experience to another date or offering a replacement activity). We will contact you at least 48 hours before your experience if any changes are required.